FAQ
Thank you for your interest in VENM Forged Wheels. VENM forged wheel sets are custom-built for your vehicle with infinite personalization options.
The easiest way to order is to call us Monday through Friday 10am to 6pm EST at 305-340-0044, email us at info@venmdesign.com.
Or visit one of our Authorized Dealers
During Afterhours:
1. Please fill out the Customer Service form on our Contact Us page
2. Once completed, one of our representatives will contact you by phone within one business day. They will confirm your details and answer any questions you may have. If you require faster service, please call us Monday through Friday 10am to 6pm EST at 1-305-340-0044.
3. Your Customer Service representative will then connect you with one of our Authorized Dealers that can assist you with finalizing your wheel order, as well as additional details such as tires and mounting/balancing.
4. During the process, VENM is here to answer any questions or concerns you have regarding your order and dealer experience. We are here to ensure your wheel buying experience is as smooth and pleasant as possible.Sample Description
The answer is both complex and straightforward. The short answer is that we only use the best engineers and designers to execute sophisticated, cutting-edge, and purposeful designs. Nothing left under-engineered every precision cut was designed and engineered to be aggressive and an absolute work of art. We do not cut corners and are continually trying to improve our materials, processes, facility, and team to ensure it stays that way. We start with highly talented people to design and engineer the VENM wheel from sketch to testing, programming and prototyping. Only the best materials are used from our forgings, assembly hardware, and powder coats. Next, our artisans hand prep and brush every wheel by hand, spending hours perfecting handmade finishes that only VENM can offer. Our wheels then move to a handwashing process that again shows the care and attention to detail needed to produce our finishes. It then moves to our in-house powder coat process, which produces stunning yet durable colors that compliment even the world's most exclusive vehicles. On a 3-Piece wheel, there's still more to do. After powder coating, a 3-Piece wheel needs to be assembled, sealed, and checked for runout. Even our assembly bolts are designed for VENM by VENM and are produced in the USA by ARP. Before any wheel is considered a VENM Wheel, it goes through an extensive quality check, ensuring it lives up to the VENM Design promise. One of the most commonly neglected parts of a forged wheel is its packaging. Lousy packaging can often lead to blemished and damaged wheels, so we do not cut corners here either. Our packaging is specifically designed to keep your wheels safe regardless of how far they are traveling because we want them to arrive just as perfect as when they left.
Yes, assuming you want to take your Range Rover or Rolls-Royce to the track as well as your Ferrari. In most cases, our customers are more likely to choose a wheel style such as a Monobloc or Duobloc Series for weekend track days. A luxury 3-piece wheel will not. At VENM, we design every wheel with the same attention to detail and focus on making sure any wheel you choose lasts for many years to come.
Lead times range based on multiple factors. For a current lead time for new orders, please call one of our Customer Service Representatives at 305-340-0044. In some cases, they may take longer if an unforeseen occurrence happens, such as an inoperable machine, supplier issues, or a sudden increase in orders. We will take every opportunity to notify your dealer if such an occurrence arises to relay this information to you. We also offer a Rush Option which guarantees your wheels will be completed within 14 business days from order confirmation - ask your dealer or VENM Customer Service Representative for details.
All VENM Forged wheels are made in our Santa Fe Springs, California facility and shipped worldwide to our network of dealers.
LONG-TERM CARE 1) 3-Piece Wheels – Under no circumstances should you or anyone else loosen or remove any of the wheel assembly bolts. Doing so will automatically void the warranty on the product. 2) To keep your wheels looking like new, regular cleaning is highly recommended, and in adverse weather climates where salt or chemicals are used on the roads, it is mandatory in order to maintain the finish warranty on your wheels. Please follow these guidelines: a) Never use any chemical-based cleaners or harsh cleaning solutions. b) Use only mild soap and water with a soft, non-abrasive cloth rag to clean the wheels of dirt and debris. c) Spray-on, hose off type cleaners are strictly prohibited d) Do not clean the wheels when they are still warm from operation of the vehicle – allow them to cool before attempting to even hose off. Cleaning them in shade is highly recommended. e) You can apply a soft paste or spray on wax to your wheels to ease maintenance and improve wheel appearance on clear-coated, painted or chrome wheels; this is not advised for unprotected polished surfaces. 3) If minor damage occurs on your wheels, such as light curbing, you can always contact an VENM wheels Representative to discuss refinishing options at 305-340-0044 or You can also contact a local wheel repair specialist to repair minor damage while maintaining your VENM Wheels Warranty. Repairs involving light sanding and color correction will retain your VENM wheels original warranty. 4) Repairs done by anyone other than VENM that involve any of these processes will VOID your warranty and may undermine the structural integrity of the wheels, causing a safety hazard that may result in injury or death: a) Refinishing b) Heating c) Bending d) Cutting e) Welding
We take imitation wheels very seriously and want to give you as many tools as possible to check your wheels authenticity, whether new or pre-owned. Always confirm that you are buying new VENM wheels from an authorized VENM Wheels Distributor or Dealer in your country. The list of dealers is located HERE. Every VENM Forged wheel has a serial number that can check for authenticity. You can contact us directly to confirm your current order or check the authenticity of any new or pre-owned VENM Forged wheel: email: info@venmdesign.com office: 305-340-0044 Website Chat at www.venmdesign.com