Every VENM merchandise or apparel purchase comes with a 100% Satisfaction Guarantee. If you are not fully satisfied with any merchandise or apparel purchased, VENM will refund the full purchase amount less shipping and handling. Simply return it with its original packaging within 30 days and include your receipt. Forged wheel orders are custom to each vehicle and VENM is not responsible for incorrect fitment data supplied. All Forged wheel orders are final and returns or exchanges are not accepted under any circumstances.
Shipping
Return your product to VENM Design Haus LLC, 7950 NW 53rd Street, Suite 337, Doral, Florida, US, 33166
Shipping costs are non-refundable. When you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.
IMPORTANT
INITIAL VENM WHEELS INSTALLATION AND LONG TERM CARE
Congratulations and Welcome to VENM wheels! These wheels were manufactured from the finest materials and to the highest quality standards in the industry. Please make sure you and your dealer follow the installation and care instructions carefully. This will ensure that your wheels are properly installed and will keep them looking like new for years to come.
INSPECTION AND INSTALLATION
1) Inspect the wheels immediately upon receipt and before mounting tires. Once tires have been mounted, the wheels cannot be returned for credit and charges will be assessed for any work that may be required to correct a problem. Verify that the wheels have the correct finish color, bolt pattern, center bore diameter, ample brake caliper clearance and the proper backspace or offset for your vehicle. ALL OF THIS MUST BE VERIFIED BEFORE MOUNTING TIRES ON THE WHEELS.
2) Use only tubeless tires consistent with the vehicle manufacturer’s recommended sizes for the wheels you have chosen. Using tires that do not conform to the vehicle or tire manufacturer’s recommendations may result in serious safety issues related to undersized or oversized fitments. VENM IS NOT RESPONSIBLE for damage related to incorrect tire sizes such as vehicle transmission, AWD systems, body panels/trims, or other effected areas.
3) Before mounting tires, the tire bead seat area should be generously lubricated.
4) Mount the tires using only CONTACT FREE tire mounting machines.
5) Use STICK-ON WEIGHTS ONLY. Clip-on weights can cause damage to the wheels and their use will void certain portions of the warranty.
6) After the wheels and tires have been placed on the car, take a short test drive. Re-check the torque values of each lug nut/bolt and make sure that they are torqued to the manufacturer’s recommended specifications.
7) If you intend to use one of your original equipment wheels as a spare, make sure that you keep a set of the correct lug nuts/bolts and a properly sized lug wrench in the car at all times. In most cases, VENM wheels utilize the original equipment lug nuts/bolts, however, this may not be possible in all cases.
LONG-TERM CARE
1) 3-Piece Wheels – Under no circumstances should you or anyone else loosen or remove any of the wheel assembly bolts. Doing so will automatically void the warranty on the product.
2) To keep your wheels looking like new, regular cleaning is highly recommended, and in adverse weather climates where salt or chemicals are used on the roads, it is mandatory in order to maintain the finish warranty on your wheels. Please follow these guidelines:
a) Never use any chemical-based cleaners or harsh cleaning solutions.
b) Use only mild soap and water with a soft, non-abrasive cloth rag to clean the wheels of dirt and debris.
c) Spray-on, hose off type cleaners are strictly prohibited
d) Do not clean the wheels when they are still warm from operation of the vehicle – allow them to cool before attempting to even hose off. Cleaning them in shade is highly recommended.
e) You can apply a soft paste or spray on wax to your wheels to ease maintenance and improve wheel appearance on clear-coated, painted or chrome wheels; this is not advised for unprotected polished surfaces.
3) If minor damage occurs on your wheels, such as light curbing, you can always contact an VENM wheels Representative to discuss refinishing options at 305-340-0044 or You can also contact a local wheel repair specialist to repair minor damage while maintaining your VENM Wheels Warranty. Repairs involving light sanding and color correction will retain your VENM wheels original warranty.
4) Repairs done by anyone other than VENM that involve any of these processes will VOID your warranty and may undermine the structural integrity of the wheels, causing a safety hazard that may result in injury or death:
a) Refinishing
b) Heating
c) Bending
d) Cutting
e) Welding